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Frequently Asked Questions
Product Information
Bag organizers keep your bag organized and protected, making it easy to switch between bags.
Our organizers are made of durable 2mm or 3mm felt, lightweight yet protective of your bag.
No, our organizers are made to support your bag without distorting its shape.
Color variations may occur due to screen settings. Request additional photos if you need an exact match.
Size & Customization
Measure your bag and compare it to our size guide or send us your bag details for personalized help.
Yes, we can create custom organizers. Send us a photo and the interior length, desired height and width of your bag and we will customize it to your bag.
Care Instructions
Spot clean with a damp cloth or hand wash with mild detergent. Avoid machine washing.
Ordering & Shipping
Yes, we ship worldwide, orders outside the US are shipped from our workshop in Turkey.
Customs fees vary by country; please check with your local customs office.
You will receive a tracking number via email once your order has been shipped.
Orders can be canceled or changed within 12 hours of purchase. Contact us immediately for assistance.
Returns & Exchanges
We do not accept returns for incorrect size selections, however if there is a problem with your order, please contact us for assistance.
If the wrong size is our mistake, we will exchange it for free. Additional costs may apply if it is due to an incorrect order.blem with your order, please contact us for assistance.
Wholesale & Discounts
Yes, please contact us for special pricing for bulk orders or wholesale partnerships.
Customer Feedback
Check our website, Etsy shop or Instagram for customer reviews and feedback.